Privacy Policy

Last Updated: 2025/11/06

Thank you for visiting EpicFunctions.co.za (“we”, “our”, “us”). Your privacy is important to us, and we are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.

1. Information We Collect

We may collect and process the following types of personal information:

Personal identification information: Name, email address, phone number, company name.
Website usage data: IP address, browser type, device information, pages visited, and duration of visit.
Communication data: Messages or inquiries sent via contact forms, email, or other communication channels.
Transaction information: Billing details, payment information, and related data (if applicable).

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our products and services.
To communicate with you about your inquiries or requests.
To process transactions and send related information.
To improve website functionality and user experience.
To comply with legal obligations and protect our legal rights.

3. Sharing of Information

We do not sell or rent your personal information.
We may share data only in the following cases:

With trusted third-party service providers (e.g., payment processors, web hosting providers) who assist us in operating our business.
When required by law or to comply with a valid legal process.
To protect our rights, privacy, safety, or property, and that of our users.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of internet transmission or electronic storage is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website performance. You can choose to disable cookies through your browser settings, but this may affect certain site features.

6. Your Rights

Under POPIA and other data protection laws, you have the right to:

Access and request a copy of your personal data.
Request correction or deletion of your personal information.
Withdraw consent for processing where applicable.
Object to certain types of processing.

To exercise these rights, please contact us using the details below.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of such external sites. We encourage you to review their privacy policies before providing any personal data.

9. International Data Transfers

If you access our website from outside South Africa, please note that your information may be transferred to and processed in South Africa or other countries where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Epic Functions and Conference Centre (Pty) Ltd
Email: info@epicfunctions.co.za
Website: https://www.epicfunctions.co.za
Location: 21 Chartwell Centre, 15 Chartwell Drive, Umhlanga, Durban, 4032